Leadership matters in crisis-induced digital transformation: how to lead service employees effectively during the COVID-19 pandemic
| Autoren/Herausgeber: |
Bartsch, Silke Weber, Ellen Büttgen, Marion Huber, Ariana |
|---|---|
| erschienen: | 2020 |
| Publikationsart: | Articles in Refereed Journals (International) |
| erschienen in: | Journal of Service Management (ahead-of-print) |
