Leadership matters in crisis-induced digital transformation: how to lead service employees effectively during the COVID-19 pandemic
Autoren/Herausgeber: |
Bartsch, Silke Weber, Ellen Büttgen, Marion Huber, Ariana |
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erschienen: | 2020 |
Publikationsart: | Articles in Refereed Journals (International) |
erschienen in: | Journal of Service Management (ahead-of-print) |