Customer Satisfaction with Commercial Airlines: The Role of Perceived Safety and Purpose of Travel
| Autoren/Herausgeber: |
Ringle, C. M. Sarstedt, M. Zimmermann, L. |
|---|---|
| erschienen: | 2011 |
| Publikationsart: | Articles in Refereed Journals (International) |
| ISBN/ISSN: | MTP1069-6679190407 |
| erschienen in: | Journal of Marketing Theory & Practice |
| Weitere Quellenangabe: | 19(4), 459-472 |